Hotels & Hospitality
Boost your customer service with our range of refreshment solutions for Hotels and Hospitality. From commercial coffee machines to self-service vending solutions, we’re committed to providing a dependable service that delivers premium coffee and revitalising snacks for your guests.
Trusted by the UK’s leading hotels
Elevate your guest experience with our refreshment solutions
At Vending Sense, we specialise in catering to your Hotel’s unique needs, whether it’s selecting the perfect coffee machines for your guest areas and restaurants or strategically placing vending options throughout your premises. Our dedication lies in enhancing your hospitality environment, ensuring seamless efficiency, simplified management and a safe experience for all your visitors.
Browse our range of Commercial Coffee Machines for Hotels & Hospitality
Explore our handpicked collection of barista-style espresso machines and easy-to-use bean-to-cup machines. Find your Hotel’s perfect brew in our diverse selection of commercial coffee machines, all with free delivery, installation and training.
Seamless operations and maintenance for your guests
Opting for Vending Sense for your coffee and vending machine needs not only guarantees complimentary maintenance throughout your agreement, saving costs and ensuring uninterrupted machine performance with our impressive 97% first-time fix rate, but also ensures compliance with Natasha’s Law, prioritising the safety of your guests with every product.
Find out moreExplore our refreshment solutions
Commercial Coffee Machines
Leasing a commercial coffee machine includes free installation and on-site training by our expert engineer, ensuring simplified management and long-lasting performance.
Vending Machines
Accessible through leasing or renting, our fully managed service ensures 24/7 consumables and operational support for snack, drink, or fresh food.
Water Dispensers
Leasing or purchasing a water dispenser provides access to a dedicated account manager who will oversee the installation, ensuring optimal placement for user satisfaction.
Micro Markets
A fully customisable micro market solution transforms any break-out space, offering not just convenience but an innovative self-service area to boost employee satisfaction and engagement.
Commercial Coffee Machines
Leasing a commercial coffee machine includes free installation and on-site training by our expert engineer, ensuring simplified management and long-lasting performance.
Vending Machines
Accessible through leasing or renting, our fully managed service ensures 24/7 consumables and operational support for snack, drink, or fresh food.
Water Dispensers
Leasing or purchasing a water dispenser provides access to a dedicated account manager who will oversee the installation, ensuring optimal placement for user satisfaction.
Micro Markets
A fully customisable micro market solution transforms any break-out space, offering not just convenience but an innovative self-service area to boost employee satisfaction and engagement.
UK-based vending solutions to fuel your guests
Browse our range of Vending Machines for Hotel & Hospitality
Explore our range of high-capacity vending machines, designed to provide energising snacks and refreshments to your guests and staff throughout the day. Each machine includes free delivery, installation and on-site training.
Fueling 1,000 patrons at the Strand Palace Hotel in London with coffee vending machines
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Why partner with Vending Sense?
Taking pride in our Trustpilot rating, Vending Sense is not just a vending provider, but a partner to your business. Collaborating with us provides access to a supportive team, on-site training during installation, complimentary 12-month maintenance, and flexible packages tailored to your business needs, offering lease, rental, or purchase options.
Enquire nowFrequently Asked Questions
Can the refreshment solution be customised to fit in with the Hotel’s branding or theme?
Certainly! Working with our partners at Nebrak, we offer fully customisable solutions from worktops, to stands and catering interiors tailored to suit and compliment your specific branding and theme requirements.
When it comes to the products themselves, whether it’s our Hotel coffee machines with diverse finishes or our Neo Q vending machines offering interchangeable machine fronts in just 5 minutes, we ensure your refreshment areas align perfectly with your business identity.
Our expertise covers design, manufacturing, and installation, allowing us to optimise your space and create a visually cohesive solution tailored to your brand.
Can specific or specialised products be offered within the vending solution?
Of course! Our consumables service offers over 60 top brands, including our exclusive Fairtrade Sense Coffee beans. With our managed service, our dedicated team ensures uninterrupted restocking of your machines, providing a seamless experience for your guests.
Moreover, we understand the importance of aligning products with your brand, so you still have the flexibility to stock the machines with the specific or specialised products that resonate with your business identity.
What maintenance and support is provided for the refreshment solution?
For maintenance and support, our comprehensive package includes round-the-clock phone support and a detailed knowledge base featuring maintenance and cleaning articles for all our machines. Additionally, our managed service, driven by telemetry technology, ensures proactive on-site assistance.
This means we’re equipped to address any issues before they affect your workflow, guaranteeing smooth operations.
Are your coffee machines suitable for both small and large hotels?
Absolutely! Our coffee machine solutions are meticulously designed to cater to the diverse needs of hotels, regardless of size. Whether you’re a small boutique hotel or a large-scale establishment, we have the perfect coffee machines for you.
From compact models capable of handling 80 cups per day to high-capacity machines like the Coffetek Vitro X3, which can effortlessly serve up to 350 cups daily, we ensure there’s an ideal fit for every hotel’s requirements.
Elevate your guests’ experience with our versatile coffee solutions tailored for hotels and hospitality.
We took our vending and coffee business requirements to tender in summer 2018. Vending Sense instantly stood out as the most professional company and really did go that extra mile. Our staff and customers love their award winning coffee.
Nulun Anzur, The Strand Palace Hotel
Wonderful company to deal with. I’ve received fantastic customer service, great advice and quality products. Would highly recommend the company to anyone needing a coffee machine or coffee supplies. It’s been a refreshing change to deal with lovely people, supplying great products with a great service.
Manager, Crown Cafe
Exceptional service from Vending Sense since the very start! Marco provided great assistance during onboarding and the coffee tastes amazing! Highly recommend.
Ben PalmerSpeak to our experts today
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Explore our value-aligned services
Sustainability
Our commitment to sustainability drives our operations, from 100% recyclable packaging for our Sense Coffee beans to our micro-market solutions that encourage an impressive 95% reduction in plastic usage.
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Consumables
Simplify consumables ordering with our Client Area portal, offering access to over 60 renowned brands. This includes our ethically sourced Sense Coffee beans and machine cleaning products.
Learn More
Food Safety
Rest assured that our consumables adhere to the highest food safety allergen protection standards, supported by our partnership with Allergen Accreditation and alignment with Natasha’s Law.
Learn More
Maintenance
Enjoy peace of mind with our complimentary 12-month warranty, covering parts, call-outs, and labour costs. This automatically extends into our paid maintenance plan, ensuring ongoing support.
Learn More
Sustainability
Our commitment to sustainability drives our operations, from 100% recyclable packaging for our Sense Coffee beans to our micro-market solutions that encourage an impressive 95% reduction in plastic usage.
Learn More
Consumables
Simplify consumables ordering with our Client Area portal, offering access to over 60 renowned brands. This includes our ethically sourced Sense Coffee beans and machine cleaning products.
Learn More
Food Safety
Rest assured that our consumables adhere to the highest food safety allergen protection standards, supported by our partnership with Allergen Accreditation and alignment with Natasha’s Law.
Learn More
Maintenance
Enjoy peace of mind with our complimentary 12-month warranty, covering parts, call-outs, and labour costs. This automatically extends into our paid maintenance plan, ensuring ongoing support.
Learn More