Refreshment solutions for UK businesses

At Vending Sense we stand as a dedicated partner for your business with access to round-the-clock customer care. Our commitment extends to providing a comprehensive range of consumables to keep your machines well-stocked, delivering a fully managed vending service, and offering repairs and maintenance driven by advanced telemetry technology.

A woman selecting a packaged snack from a vending machine

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Hassle-free consumables ordering

Dedicated to keeping your team refreshed, energised and environmentally conscious, we have established brand partnerships with over 60 renowned brands, ensuring access to top-quality consumables.

Explore our Client Area for a seamless ordering experience through our online shop. Effortlessly manage product orders, securely pay with debit or credit cards, track real-time deliveries and save favourites for quick reordering.

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Fully managed vending tailored to you

Elevate your experience beyond the initial vending machine purchase or micro market setup. Our comprehensive fully managed service ensures that we handle the stocking, cleaning, and maintenance of your machines throughout the entire leasing agreement on a schedule that suits you.

Enjoy seamless access to your favourite snacks and drinks with speed and reliability from our team of experts.

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Don’t just take our word for it, these stats speak for themselves.

8 hour engineer call-outs

97% first-time success rate

24/7 support

90% support fixes over the phone

2500+ machines nationwide

50+ skilled engineer experts

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Comprehensive maintenance for uninterrupted service

Our team of expert engineers are ready to resolve any query, ensuring uninterrupted service for your vending solutions. Your purchases include a 12-month warranty covering parts, call-outs, and labour costs. As your assurance partner, we automatically extend this warranty to our premium ‘SenseCare’ maintenance plan, providing you with exclusive access to worry-free vending with:

24/7 telephone support for immediate assistance
Unlimited engineer call-outs for prompt on-site resolution
Endless equipment repair services to keep your machines running smoothly
Certified service and support coverage, backed by the reliability of Vending Sense

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Powered by advanced telemetry technology

We are proud to offer a streamlined service with advanced telemetry technology. The simple installation grants access to real-time data, allowing you to optimise your product offerings based on user behaviour.

Our proactive technology also generates service tickets for supplies or operational issues, alerting our expert engineers, so while you focus on your business, we ensure uninterrupted vending service, arriving fully equipped to replenish, resolve, and maintain your machines.

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Our commitment to excellence

We continue to empower and support offices across the UK.

We ensure your machines run seamlessly all year round.

Our growing team of engineers is dedicated to ensuring your success.

We take immense pride in our rapid on-site engineer dispatch by prioritising your needs.

Pensive black creative woman drinking coffee while working at home office. The view is through glass.

Vending Sense were brilliant throughout – from my initial enquiry up to the delivery of my coffee machine. Always answer the phone promptly & deal with any queries helpfully & thoroughly. If only all companies were like Vending Sense!

Jenny Sheldrak, The Donkey Box Cafe

A young blonde white woman smiling with a takeaway coffee cup

Wonderful company to deal with. I’ve received fantastic customer service, great advice and quality products. Would highly recommend the company to anyone needing a coffee machine or coffee supplies. It’s been a refreshing change to deal with lovely people, supplying great products with a great service.

Manager, Crown Cafe

A black woman smiling holding a cup of coffee in a porcelain cup

Mitchell’s customer service from the start was excellent. Always very quick to reply which is very important to us. Overall a great experience from Vending Sense.

Jordan Lewis

Speak to our experts today

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