Telemetry Technology

At Vending Sense, we take pride in delivering a seamless service powered by advanced telemetry technology. Our simple installation process allows access to a continuous data stream tailored to optimise your product offerings based on user behaviour. Effortlessly track and refine your vending performance with real-time analytics right at your fingertips.

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Our technology is designed to proactively address your vending needs by automatically generating service tickets when your machines require supplies or encounter mechanical issues.

This triggers an alert to our expert engineers, ensuring a hassle-free experience for you. While you focus on your business, we guarantee uninterrupted vending service by arriving fully equipped to replenish, resolve and maintain your machines.

Drive your business forward with Vending Sense

Optimised repairs

Boosted first-time fix rates with our pre-visit repair insights

Eco-friendly support

Reduced carbon footprint via remote health checks and updates

Effortless maintenance

Automated call-outs for hassle-free repairs

Sales insights

Stay informed on your top-selling products

Continuous availability

Ensured product availability without interruptions

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Over 200 of our machines are currently fitted with Telemetry

Experience the power of our cutting-edge telemetry technology seamlessly integrated into our machines through Nyax (a cashless payment solution) or Televend (a coffee logistics service), ensuring access to real-time data and invaluable insights. At Vending Sense, our commitment extends beyond the machine’s installation. We offer comprehensive on-site training for each machine including how to access and utilise this data.

This service is available as an add-on for all our customers but is an inclusive feature within our managed services package. With this, your dedicated account manager will deliver regular insights and updates from this technology during your quarterly reviews.

Our proactive approach ensures that you’re not just equipped with the latest technology but also fully supported in optimising its potential.

Our commitment to excellence

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Machines Nationwide

We continue to empower and support offices across the UK.

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First-Time Success

We ensure your machines run seamlessly all year round.

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Skilled Experts

Our growing team of engineers is dedicated to ensuring your success.

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Callouts

We take immense pride in our rapid on-site engineer dispatch by prioritising your needs.

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My entire company loves the new machines and the huge range of drinks they dispense. I was kept in touch throughout the whole process, and they made us feel looked after, even after we signed the contract with them. I would have absolutely no issues recommending this company at all.

If you’re looking for a new machine or machines, from a brilliant company that really does put the customers’ needs first, then look no further than Vending Sense and give them a call.

Steven Fisher, Facilities Manager at Landmark Chambers
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Wonderful company to deal with. I’ve received fantastic customer service, great advice and quality products. Would highly recommend the company to anyone needing a coffee machine or coffee supplies. It’s been a refreshing change to deal with lovely people, supplying great products with a great service.

Manager, Crown Cafe
A serious Caucasian entrepreneur typing on his laptop while sitting at the office desk.

Had 2 coffee machine’s installed at our office and from start to finish everything was handled really well. Ongoing service has been great as well. Great company would recommend for sorting out any office vending equipment.

Adam Jones
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