Sustainable, safe, and well-being focused refreshment solutions

At Vending Sense, our mission is to create dynamic environments that fuel ideas, connect coworkers, and transform companies into communities.

We provide sustainable equipment to empower your team and dedicated professionals who offer unwavering support. Trust us, we’ve got you covered.

A group of office workers all drinking coffee and hot drinks laughing in an office setting

Who we are

Situated near London in Hoddesdon, our HQ nurtures an incredible company culture where our diverse team excels in project management and machine support, with an impressive 97% first-time success rate.

We’re dedicated to tailoring optimal refreshment solutions for our clients, understanding their unique needs, and offering cost-effective options. Operating within our expansive 40,000 sq ft facility, we also roast our own premium UK-sourced coffee blends.

But that’s not all. We also prioritise food safety and sustainability, complying with Natasha’s Law and actively reducing plastic usage by 95% in our micro market solutions.

Our values

As a business, we’re committed to shared core values that drive our team:

Quality of work

We’re a team of perfectionists who take pride in elevating customer experience through top-quality service. Excellence is our calling card, and we’re committed to delivering nothing but the best

Take ownership

Leave it to us to always do the right thing for our customers and hold ourselves fully accountable to solve anything. That’s our commitment – unwavering dedication and total accountability

Be proactive

We work as a team to keep your machines running smoothly with intelligent telemetry and reach out to you before you even have to ask

Be reliable

Trust our experienced team to handle any job, big or small. We’re a close-knit bunch that loves to collaborate and always deliver customer service levels you can count on

Be kind

Talk to a team who genuinely cares. We’ve got each other’s backs, and most importantly, we put the environment and our customers’ wellbeing first

Work as a team

Partner up with a support team that’s an extension of your own. We all bring our unique expertise to the table, work together across departments, and push towards one common goal

Make it fun

When your team are feeling good, your customers feel even better. That’s why we’re all about improving workplace wellbeing for both our own team and the workspaces we kit out

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What we offer

Our comprehensive range of services covers everything from commercial coffee machines to vending machines and water dispensers, all reflecting our commitment to environmentally friendly practices.

Additionally, we specialise in creating bespoke Micro Market breakout spaces, designed to elevate employee productivity and wellbeing.

Backed by a dedicated team of skilled engineers, providing excellent customer support across the UK, we guarantee seamless operations and rapid issue resolutions.

Our commitment to excellence

We continue to empower and support offices across the UK.

We ensure your machines run seamlessly all year round.

Our growing team of engineers is dedicated to ensuring your success.

We take immense pride in our rapid on-site engineer dispatch by prioritising your needs.

Our leadership

At the Vending Sense Group Limited, we have accumulated years of experience since our establishment in 2016. Under the guidance of our two experienced directors, we’ve remained steadfast in assisting businesses to deliver precisely tailored refreshment solutions for their specific needs.

Mason Todd

Sales Director

Mason applies years of expertise to drive the company’s sales strategies and elevate customer experience levels.

Sam Mara

Marketing Director

With over 11 years in coffee industry sales, Sam applies his expertise to steer the company’s marketing strategies and uphold exceptional service standards.