Fully Managed Vending
At Vending Sense, our pride lies in offering exceptional services beyond your initial Vending Machine purchase or micro market setup. Our fully managed service means that we will stock, clean and maintain your machines throughout the entire leasing agreement so that you can enjoy fast and reliable access to your favourite snacks and drinks.
Using advanced telemetry technology, we automatically raise tickets when your machines need supplies or encounter mechanical issues. No action is required – we receive alerts and arrive fully prepared to replenish, resolve, and maintain your machine, prioritising your satisfaction every step of the way.
Benefits of our fully managed service:
Tailored solutions
Customised plans with flexible operator visits
Peace of mind
Fully stocked refreshments and year-round assistance
Data analytics
Insights for optimising your product offerings using telemetry
Compliance & safety
Ensured adherence to industry regulations including Natasha’s Law
Sustainability
Access to sustainable products and practices
Improved performance
Regular maintenance for peak machine efficiency
Enhanced productivity
Quick access to support to minimise downtime and disruption
Explore our range of featured brands
Delivering sustainable micro market vending for the head office team at The London Fire Brigade
Read the case study
FAQs
What types of machines do you service?
Our fully managed vending machine service is available on commercial coffee machines, vending machines or micro-market solutions with flexible operator visits to suit your business needs.
Can I customise the products available in my vending machines or micro-market setup?
Yes, you can fully customise the products in your vending machines, micro-market setup or for your coffee machine with our managed consumables service. We partner with top brands like Lavazza and Coca-Cola, including healthy options or fresh foods to enhance your offerings.
Do you offer sustainable product options?
Yes, we are committed to sustainability. We offer recyclable cups and ethically sourced Sense Coffee beans among our sustainable product options.
How often will my machines be restocked?
Using advanced telemetry technology our engineers will be notified when your machine is running low on supplies. With this technology, we can accurately estimate when your machine will likely run out of products. Whether it’s on a daily, weekly, or bi-weekly basis, you can count on us to ensure your machines are always well-stocked.
What maintenance tasks are included in this service?
As part of our service, we will handle all the maintenance tasks for the machines so you won’t have to worry about them. We’ve got you covered!
How can I get pricing information for a fully managed service?
After contacting a member of our friendly team, we’ll discuss your requirements and tailor a pricing package and refreshment solutions to suit your specific needs.
I can’t rate this company enough. From the start and to this day, I have had an excellent experience with these guys. Very good people to work with and always on hand to give advice. They are experts in what they do. It is so nice to see a company in today’s age that provide such fantastic customer service. Don’t waste your time going anywhere else! Would 1000% recommend.
Grant
Vending Sense have been excellent to deal with from start to finish. Great coffee machines with easy maintenance. Their customer service is first class and I would highly recommend them.
Alex Keane
Can’t thank the team at Vending Sense enough for supplying our office coffee machine and filtered water tap. Matt was so knowledgeable about the different options available and helped us find the perfect machine for us. Would definitely recommend!
MeganSpeak to our experts today
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